Streamlines the Background Review Process
Designed to collect comprehensive applicant life history information for subsequent review and investigation, online PHQ also identifies critical items, negative indicators, and discrepancies for follow-up by background investigators.
- Critical Items – Items that have been directly linked, through research, to specific negative job outcomes in law enforcement.
- Negative Indicators – Items that are linked to negative outcomes, but are not yet empirically validated.
- Discrepancies – Comparison of current data with previously submitted information.
onlinePHQ does not replace a comprehensive background investigation. The onlinePHQ standard reports do, however, provide clarity to the background review process by identifying areas for follow-up.
Minimizes Evasive and Incomplete Answers
This sophisticated, logic-driven instrument takes advantage of unique data analysis capabilities that are not possible when using conventional questionnaires. Questions are displayed, as needed, based upon specific applicant responses, and certain responses are probed for detailed descriptions and explanations.
Increases Accuracy and Encourages Truthfulness
Because applicants respond to questions one section at a time, they cannot "cruise" the questionnaire and anticipate future questions nor can they modify critical life history information once it has been reviewed and submitted.
Identifies Discrepancies from Past Applications
A secure database houses the complex life history information collected from every onlinePHQ administered to date. This enables the comparison of an applicant’s current and previous responses to onlinePHQ questions, and generation of a Discrepancy Report which details these differences for departmental follow-up.
Predicts Specific Job Outcomes
Analyzing personal history data is an effective and valid means of evaluating the backgrounds of applicants for law enforcement, public safety, and criminal justice employment. Peer-reviewed scientific research conducted by LESI® has demonstrated that negative indicators and bio-data values derived from the onlinePHQ are directly linked to specific negative job outcomes (such as failure to complete training and various disciplinary and performance problems after completing training) in law enforcement and criminal justice applicants.
Provides Cost-Efficiencies
Studies show that a thorough background investigation can require up to 40 man-hours of investigator time per applicant. Given the budgetary constraints facing every agency, it is critical that every hour of investigation be judiciously spent. onlinePHQ provides a "roadmap" that guides investigators to the areas that need further exploration, thus allowing agencies and investigators to maximize both their efficiency and accuracy.
Screens and Prioritizes Applicants without Adverse Impact
onlinePHQ findings have been shown to be directly linked to specific selection, training, and performance outcomes in law enforcement. As such, applicant pools can be quickly and accurately prioritized so applicants with the most acceptable backgrounds are processed first. In this way, valuable agency manpower is allocated toward the best candidates and investigation time is efficiently managed.
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